Clients

SUCCESS STORIES

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We developed a workshop with Banco de la República Oriental del Uruguay to improve internal customer service, applying the Lego Serious Play method.

Development of the Change Management Office. Adoption of the new performance management process with SAP-Success Factors.

Organizational redesign of PAE’s Human Resources Department and its adaptation after the merger with Axion.

Implementation of new ways of working for medical professionals in the emergency area, through the telemedicine service.

New attention model and back office model with a greater focus on customer self-management. Adoption of a new culture and implementation of new roles.

November 2018

Design and implementation of a Strategic Transformation Program and alignment of key business processes. Strengthening of the organizational structure and definition of new work dynamics.

April 2019

Impact analysis of the sale of the Downstream business unit on the remaining organizational structure.

January 2018

Transformation and streamlining of processes and work dynamics. Closer, collaborative and digital teams, fully prepared for a better experience in the new corporate buildings.

July 2019

Analysis of the impact of the change in the operational and organizational models, due to the optimization of processes and the implementation of SAP 4-HANA. Management of communication, training, mobilization, adoption and change support.

September 2019

Reconversion of forms and work spaces in the 1st fully automated logistics transfer center of the country. Management of the adoption of the new operational model and the new location in NorLog.

March 2015

Logistics, a key lever in the development of omnicanality.

March 2019

End-to-end optimization of pickup, dispatch, delivery and freight settlement, in the process of delivery to the customer’s door.

An important change in the way of doing things.

March 2019

Processes robotization with focus on internal and external customer service.

Why go to a branch office and wait?
February 2019

Innovation and transformation of the service network and centralization of the back processes.

Fulfilling the promise
January 2019

Ensure, in no more than one hour, urgent deliveries through a new cost-effective operating model.

You move, we move
November 2018

Expansion of the network for comprehensive patient care. A new center in Microcentro (a neighborhood in Buenos Aires)

Business intelligence and decision algorithms
December 2017

Proximity, knowledge and efficiency
October 2017

The first of its name
Information Technology Magazine
August 2017

Guard time
Information Technology Magazine
December 2015

In search of efficiency
El Cronista Comercial Newspaper
October 2015

Systems to increase Production Capacity
Énfasis Magazine – Logistics
June 2015

The potential of the elderly
El Cronista Comercial Newspaper
June 2014

How to earn more, in less time
El Cronista Comercial Newspaper
April 2013

IT Strategies
Nuevos Bancos y Seguros Magazine
December 2011

Foreign capital
Information Technology Magazine
December 2010

The Regional Branch
Review Information Technology
March 2009

The Art of Joining the Parts
Information Technology Magazine
August 2007

Balance between waiting time and attention
The Observer
July 2007

El Turnaround of the Hipotecario Bank
El Cronista Comercial Diary
Junio 2006

The Backroom of Change
Mercado Magazine
April 2001

CLIENT TESTIMONIALS

Enrique Flabian
CEO
Grupo Los Grobo

Eduardo Staroswiecki
Operations and Process Manager
Banco Ripley

David Cossini
Managing Director – Omnichannel
Farmashop

Diego-Duarte

Diego Duarte
CEO
Oilstone

Alejandra-Rodriguez

Alejandra Rodríguez
Digital Transformation Manager
Banco Macro

Testimonio-cynthia-janson

Cynthia Janson
Head Of Investments Back Office
Banco Galicia

Fabiana-de-nicolo

Fabiana De Nicolo
President of Southbridge Insurance Company

Silvana_Bergonzi

Silvana Bergonzi
Chief of Staff & Director of Organization, People and Sustainability
Arredo

Carolina Pablo
Commercial Strategy and Models Manager
BBVA Argentina

Álvaro Carella
Manager
Banco Hipotecario del Uruguay

Olivier Piquepe
Board President
Cardif Rentas Vitalicias

Rosa Mercenaro
Executive Director
Mujeres 2000

Claudia Pedarros
Business Technologies Director
Turner

María Rosa Eiras
General Manager of Operation
ICBC Argentina

Pablo Parimbelli
Head of Process Engineering
ICBC Argentina

Emiliano Abib
Former – Corporate Systems Manager
San Antonio Internacional

testimonio-nicolas-falcon

Nicolás Falcón
CIO
Parque Arauco

testimonio-carlos-hoffmann

Carlos Hoffmann
General Manager
Prevención Salud

testimonio-jorge-arpi

Jorge Arpi
Former – CEO
Grupo Los Grobo

testimonio-andres-asorey

Andrés Asorey
Digital Sales Manager
BBVA Argentina

testimonio-alejandro-conelly

Alejandro Connolly
Senior Manager of Business Marketing
BBVA Argentina

Nemesio Arancibia

Nemesio Arancibia
Operations and HR Director
Southbridge

Juan Manuel Jordan

Juan Manuel Jordan
Former – Corporate Manager of People and Transformation
Derco

Sebastián Sasson

Sebastián Sasson
Chief Executive Officer
Arredo

Marilis De Carballo

Marilis De Carballo
Organization and Process Manager
Banco Macro

Solange Saunier
Former – Systems and Technology Manager
Grupo Newsan

Gerardo Tabakman

Gerardo Tabakman
Director of Customer Service
Edenor

Juan Garrone

Juan Garrone
Operations Director
SACDE

Ángel Yebara

Ángel Yebara
Former – General Manager
Hospital Británico

José Luis Roces

José Luis Roces
Rector
ITBA

Myriam Grinberg

Myriam Grinberg
Former – Control and Resource Management Manager | Planning and Control Management
Movistar

Andreas Schek

Andreas Schek
General Manager
Derco

Alejandro Nicolich

Alejandro Nicolich 
Chief Aircrafts Technical Services & Engineering Office
Aerolíneas Argentinas

Anibal Cofone

Anibal Cofone 
Secretary of Science and Technology
Universidad de Buenos Aires

Gustavo Fernández

Gustavo Fernández 
Director of Talent & Culture
BBVA Francés

Carlos Depalo

Carlos Depalo 
Former – General Manager
Cordial Compañía Financiera

Hugo Vilchez

Hugo Vilchez 
Former – Director of Sales and Distribution
Massalin Particulares

Ezequiel Devoto

Ezequiel Devoto
Home Appliance Business Director
BGH

Santiago Aleman

Santiago Aleman
Executive Manager of Quality and Integral Services
Cordial Compañia Financiera

Daniel Ridelener

Daniel Ridelener
General Manager
Transportadora Gas Del Norte

Ricardo Cruz

Ricardo Cruz
Business Unit Director
Andreani

Gerardo Dall’Orso

Gerardo Dall’Orso
Corporate Systems Manager
FV

Favio G. Podjarny

Favio G. Podjarny
Former – Corporate Services Area Manager
Banco Hipotecario S.A.

Marcelo Roitman

Marcelo Roitman
Director of Administration and Technology
Manpower

Fernando Rubin

Fernando Rubin
Former – General Manager
Banco Hipotecario

Adriana Prillo

Adriana Prillo
Former – Operations Manager
Banco Galicia

Andres de Benedetti

Andres de Benedetti
Former – Operations Manager
Banco Supervielle

Eduardo Lopez

Eduardo Lopez
Director of Mobile Clients and Online Channel
Movistar

Daniel Fiducia

Daniel Fiducia
Technology Manager
TGS

Andres Larrivey

Andres Larrivey
General Manager
Tenaris System Uruguay
(Former – CFO, Techint Ingeniería y Construcción)

Claudia Tejedor

Claudia Tejedor
Former – IT Manager
La Nación

Alberto Barril

Alberto Barril
Former – Strategic Planning Manager – Petrobras
Current Corporate Director of Processes – Grupo Roggio

Silverio Gomez

Silverio Gomez
Former – CEO
VF Latin America

CLIENTS

Healthcare, Sanitation, Transportation, Tourism, Professional Services and Others
  • AEROLÍNEAS ARGENTINAS

  • AEROPUERTOS ARGENTINA 2000
  • AGUAS ARGENTINAS (AYSA)

  • ARM SERVICES

  • ASOCIACIÓN ARGENTINA DE CIRUGÍA

  • BANMÉDICA / UNITED TECHNOLOGIES

  • CAJA LOS ANDES

  • CENTRO MÉDICO ABC
  • CLÍNICA ALEMANA
  • CLÍNICA INDISA

  • DESPEGAR

  • FLENI

  • GRUPO ÁNGELES

  • HOSPITAL BRITÁNICO

  • INTERTURIS

  • MANPOWER
  • NUEVO HOGAR LEDOR VADOR

  • OSDE

  • PREVENCIÓN SALUD

  • SANATORIO MATER DEI

  • UNIVERSIDAD ADOLFO IBAÑEZ

  • UNIVERSIDAD DE LOS ANDES

  • UTE UY
Energy, Mining, Agribusiness & Other Natural Resources
  • ADECOAGRO

  • ANCAP

  • ALLKEM / OROCOBRE
  • ATRIA LOGÍSTICA
  • AURA MINERALS

  • BAGSA

  • BUNGE

  • CAMARGO CORREA / INTERCEMENT

  • CAMUZZI GAS

  • CALIDRA / CEFAS

  • CEMENTOS AVELLANEDA / MOLINS UNILAND

  • CGC / SINOPEC
  • COMPAÑÍA MEGA

  • CRESUD

  • DISTROCUYO

  • EDENOR

  • EDESA

  • ENAP

  • GRUPO VOTORANTIM

  • HANOVER

  • LOS GROBO

  • LOUIS DREYFUS COMPANY

  • METROGAS

  • MONSANTO

  • OILSTONE ENERGÍA

  • OROCOBRE

  • PAMPA ENERGÍA / PETROBRAS

  • PAN AMERICAN ENERGY / AXION

  • PLUSPETROL

  • REFINERÍA DEL NORTE

  • SAN ANTONIO INTERNACIONAL

  • SINOPEC

  • SOCIEDAD RURAL ARGENTINA

  • SOUTHERN CROSS GROUP

  • SYNGENTA

  • TECPETROL

  • TGN

  • TGS

  • TOTAL ENERGIES
  • VISTA OIL & GAS

  • YPF

Media, Communications, Technology and Government
  • AMADEUS

  • BOLDT

  • DIRECTV

  • ENTEL

  • LA NACIÓN

  • MALBA

  • MOVISTAR / TELEFÓNICA
  • NOKIA NETWORKS

  • PERSONAL / TELECOM / CABLEVISIÓN

  • REVISTA MERCADO

  • SEC. INGRESOS PÚBLICOS CÓRDOBA

  • SKY MÉXICO

  • TELMEX / CLARO

  • THOMSON REUTERS / LA LEY

  • WARNER MEDIA / TURNER

  • XEROX

  • YELL ARGENTINA

Financial Services and Insurance
  • ASSIST CARD

  • BANCO BANDES

  • BANCO BCI

  • BANCO CIUDAD

  • BANCO COMAFI

  • BANCO DE LA NACIÓN

  • BANCO DE VALORES

  • BANCO ENTRE RÍOS

  • BANCO GALICIA / TARJETA NARANJA

  • BANCO HIPOTECARIO DEL URUGUAY

  • BANCO HIPOTECARIO / TARSHOP

  • BANCO INDUSTRIAL

  • BANCO ITAÚ

  • BANCO MACRO

  • BANCO PROVINCIA

  • BANCO REPÚBLICA ORIENTAL DEL URUGUAY

  • BANCO SANTANDER

  • BANCO SAN JUAN

  • BANCO SANTA CRUZ

  • BANCO SANTA FE

  • BANCO SUPERVIELLE

  • BBVA

  • BERKLEY INTERNATIONAL

  • BLD

  • BNP PARIBAS / CARDIFF SEGUROS

  • BST / CREDILOGROS

  • CGM LEASING

  • CHUBB SEGUROS

  • CITIBANK

  • CMR FALABELLA – SEGUROS FALABELLA

  • CORDIAL COMPAÑÍA FINANCIERA

  • DUCIT

  • EFECTIVO SÍ

  • EQUIFAX / VERAZ

  • FAIRFAX / SOUTHBRIDGE
  • FALABELLA FIF
  • GIRE

  • GRUPO PETERSEN

  • HABITAT

  • HSBC

  • ICBC

  • INTEGRACIÓN AFAP

  • INTERBANKING

  • IÚNIGO

  • LIFE SEGUROS

  • MAF

  • MAPFRE

  • MASTERCARD

  • MBA

  • NACIÓN SEGUROS

  • PRISMA / BANELCO / VISA

  • PRUDENTIAL SEGUROS

  • RED LINK

  • SANCOR SEGUROS

  • SAN CRISTOBAL SEGUROS

  • SCOTIABANK / NBC

  • SEDESA

  • SURA SEGUROS

  • TARJETA OCA

  • UNIVERSAL ASSISTANCE

  • WESTERN UNION FINANCIAL SERVICES

  • ZURICH SANTANDER / QBE SEGUROS

Consumer Goods, Distribution, Retail, Ecommerce and Pharma
  • ACTIVE COSMETICS
  • AD RETAIL
  • ALPEK
  • ALTO PALERMO

  • ANDREANI

  • ARCA CONTINENTAL
  • ARCOR

  • ARCOS DORADOS (Mc Donald´s)

  • ARREDO

  • AVON

  • BGH

  • BIMBO
  • BIOTRONIK

  • BIOSIMIL

  • BLUE STAR GROUP
  • CALSA / AB MAURI

  • CARREFOUR

  • CENCOSUD

  • CITRIC / BELIV

  • CLOROX

  • COCA-COLA FEMSA

  • CORREO ARGENTINO
  • CORREO URUGUAYO
  • CORREOS DE CHILE
  • DANONE

  • DIAGEO

  • DIARCO
  • DREAMCO
  • DROGUERÍA DEL SUD

  • DROGUERIA KELLERHOFF

  • EMBOTELLADORAS ARCA (Coca- Cola)

  • FALABELLA

  • FAMILIA BERCOMAT

  • FARMANET

  • FARMASHOP

  • FRÁVEGA

  • GENERAL MILLS

  • GODREJ

  • GRUPO LAFKEN

  • JUST LATAM
  • KARVI
  • KRAFT / MONDELEZ

  • LEDESMA

  • MASTELLONE HERMANOS

  • MERCADO LIBRE

  • MOLFINO HERMANOS

  • MOLINOS RÍO DE LA PLATA

  • NATURA

  • NEWSAN
  • NOVATECH
  • OCA

  • OCASA

  • PARQUE ARAUCO

  • PEDIDOS YA

  • PEPSICO

  • PHILIPS MORRIS

  • PRESTIGIO
  • QUILMES / AB INBEV

  • RAFAELA ALIMENTOS
  • RAPSODIA

  • ROCHE

  • SANOFI

  • SC JOHNSON

  • SPARTA

  • SUPERMAYORISTA VITAL

  • TODO MODA

  • VF LATINOAMÉRICA

  • WARSTEINER / ISENBECK

  • WATT’S

  • WHIRLPOOL
  • WOLVERINE WORLDWIDE

Process, Manufacturing, Automotive, Engineering & Construction
  • ATRIA / ULTRAPETROL
  • ACARA

  • ALUAR

  • BMI
  • CEFAS

  • CLADD

  • CONSULTATIO

  • CORVEN
  • DERCO

  • FEPASA
  • FERROEXPRESO PAMPEANO

  • FRIGOLAR
  • GRUPO TECHINT

  • IMPAC

  • IRSA

  • MAINCAL

  • NORDELTA / AVN
  • NUTRIEN AG SOLUTIONS

  • PETERSEN, THIELE & CRUZ

  • ROGGIO
  • SACDE

  • SADESA

  • TECHINT INGENIERÍA y CONSTRUCCIÓN

  • TENARIS

  • TERMINALES RÍO DE LA PLATA

  • TERNIUM